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| Shipping |
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We accept orders from all over the world. eXplorefree.com is a reseller of
Tamil media materials. We source Tamil materials from a number of leading
DVD producers (Ayngaran International, Tamilni, Pyramid, Ramiy, BMD,
Columbia H & M, EVP, Samrat and VIVA)
Allow five to seven business days for normal delivery times. You may
receive multiple shipments. Do not be shocked if the first shipment does
not contain all the items. Rest assured that you will receive all the
items. All sales are conditional, based on stock availability. If a
particular item cannot be obtained from the suppliers, the customer will
be notified by email and the credit card will not be charged.
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| Returns |
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Products are warrantied for 30 days from the date of purchase. For
returning products, send an email to
return@explorefree.com or call
us @ 416.498.4446. An email approval for return will be sent for qualified
returns within two days. Then, please send the defective item back to
eXplorefree.com
94505-2900 Steeles Ave East
Thornhill, ON L3T 7R5
Canada
The cost of mailing the returns
is the responsibility of the buyer. We will send you a replacement CD/DVD
of the same title. Only if we are not able to get a non-defective CD/DVD
of the ordered title, would we give you an alternate replacement title.
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| Guarantees |
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We guarantee that you will be able to play the movie or song and
hopefully, enjoy. Returns are permitted only if you can not play the movie
or song. You can not return a product after playing it citing any of the
following reasons - you did not like the movie, the movie was not good,
the movie did not have your favorite star, you think that a couple of
scenes in the movie are missing or the picture/sound quality is not
perfect, you think that the DVD is not in its original packing, you think
the DVD has scratches and may not play well after some time. Occasionally
DVDs/VCDs do have manufacturing defects; the product is returnable only if
the total duration of the defects is more than five minutes for the entire
movie. If, for any reason, we accept a return after you play the DVD/VCD/CD,
we will still charge you a minimum of $10 as a rental charge for having
seen the movie/songs.
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| Payments |
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All the prices are in US dollars and we accept all major credit cards using 2checkout.com
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